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Channel: Customer Experience Archives - Tim Peter & Associates
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Do You Still Need a Website? (Thinks Out Loud Episode 400)

We’re halfway through the 2020s. Do you still need a website? That’s the question posed on LinkedIn a few days back and, at least in part, underscored by the fact that I saw the question — and...

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Revisiting How to Escape Big Tech’s Web (Thinks Out Loud)

Big Tech relentlessly seeks to get between you and your customers. They spin the web… and we get caught in it. How can you build a brand that customers want to search for by name? How can you connect...

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What "It’s All E-commerce" Means in 2024 (Thinks Out Loud Episode 404)

Your customers live their lives online. They carry the internet in their pockets. We see that in practice every year when Black Friday shopping data comes out. And, what did we learn this year? What do...

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